Returns & Exchanges
At Neuro Energy & FocusTM Gum, we want you to be completely satisfied with your fashion-forward purchases. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original box.
Ship the Package
Drop off your return package at any authorized carrier location or schedule a pickup to send it back to our fulfillment center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing